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FRequently asked questions

IMPORTANT

A NEW REGISTRATION POLICY FOR THE 2025 SEASON HAS BEEN INTRODUCED. TO DISCOVER OUR NEW POLICY: CLICK HERE

REGISTRATION

May I register the day of the event ?

Yes, it is possible to register on site if distances are not full. All methods of payment are accepted. You have up to 30 minutes before your start time to register.

Are we allowed to transfer our entry (bib) to someone else and aure there any fees ?

For online transfers, you have up to 21 days before the event to make the request on your Race Roster* account. A $6.95 fee applies.

Less than 21 days before the event, it is only possible to do so at the time of bib pick-up. A $6.95 fee applies. We require the name, city and date of birth of the new owner, as well as the donor's consent by e-mail or signed letter, and identification for both parties.

*For the Tour du Lac Brome Sun Life event, you have up to 21 days before the event to send your request to support@inscriptionenligne.ca. A $10 fee applies.

Can I get a refund ?

We do not issue refunds. However, we accept bib transfers and distance changes up to 30 minutes before the start of the race. A fee of $6.95 applies.

Cancellation insurance is available when you register online at Race Roster*. You must select the option when you register to be eligible for this program.

**[Consult eligibility conditions][1] ** [1]: https://static.protecht.com/policy/a39e7c76-b0da-427f-aab5-daf3ac17a6be/coverage/e9e92d293f794a16986089d22fc8a386.pdf

*Does not apply to the Tour du lac Brome event.

For more information, contact help@protecht.com

View eligibility requirements

How do I sibmit a claim if I have paid for cancellation insurance ?

Please use the following link to submit your claim: https://requestmyrefund.com/enhancedrefundprogram/refund

Can I change my distance ?

The organization accepts distance changes, e.g. from 21.1 k to 10 k, provided that the change is made before the deadline and that the event to which the change is requested has not reached its maximum capacity.

For all event change requests, an administration fee of $6.95 will be charged to the participant. In addition, the participant must pay any difference between the price initially paid (including promotional codes) and the price of the new event at the time of the change. In the event that the price of the new event is lower than that of the initial event, no refund will be issued and an administration fee of $6.95 will be charged.

May I register for the 1K race even though I will not run with a child?

Yes, people of all ages can register for the 1 km. You'll also receive a participation medal and lunch. **Please note that only children aged 11 and under are eligible for the medal ceremony on the podium.

For the NDL race, people aged 12 and over cannot register for the 1 km. There is also no podium for the 1 km.

For more information on the NDL race, click here.

Can I run with my child in the 1k race without registering ?

Adults who only wish to accompany their children may run free of charge. They will not receive a participation medal or meal.

At the start, adults must stay at the back of the pack. Parents wishing to run with their children may join them after the start.

Are there reductions for groups and companies?

Yes, we're always delighted to welcome groups of 12 or more! For more information, see our Group Packages. Write to us at info@coursesthematiques.com and a member of our team will contact you.


RACE KIT PICK-UP

When and where is my race kit pick-up ?

As a general rule, you can pick up your kit on the Friday and Saturday before the race, as well as on the morning of the event at registration. You'll find this information on each of our event pages.

Which document do I have to bring to get my race kit ?

It is essential to have his bib number, sent by e-mail 1 to 2 weeks before the event. Proof of registration or identification may be required.

Where can I find my bib number ?

Your race number will be emailed to you 1 to 2 weeks before the event. Can't find your e-mail address? Check your Race Roster profile for your race number.

May I pick up someone else’s race kit ?

Yes, you can pick up a kit from a colleague, friend or family member. However, you must have his or her bib number, proof of registration and authorization. It's also important to notify him or her.

Whom do I contact if I can’t find my proof of registration ?

Write to the following e-mail address: info@coursesthematiques.com


THE DAY OF THE EVENT

What happens if it’s raining or snowing ?

Our races are held whether the weather is good or inclement, except in the case where the safety or health of runners is compromised.

How much time before my race departure time do I have to show up ?

If you didn’t already pick up your race kit, you should be there one hour prior to the start of your race. If you already have your race kit, we recommend that you arrive at least 30 minutes before your start.

Are the events easy to get to by public transportation? Is there a parking lot close to the site ?

Our races are taking place close to urban centers. Therefore, they are easy to get to by car or by public transportation. You will find detailed information and more on the « Info course » tab on each race’s website and on their Facebook page. Also, a newsletter will be sent a few days before the event.

What is the minimum speed ?

For distances of 10 k or less, there is no minimum speed. However, for distances of 15 k and over, we ask you to respect a maximum of 8 minutes per kilometer, for safety reasons. Maximum time for a 21 k: 3h30 Maximum time for a 42 k: 6h00

Are we allowed to run with a stroller in your event ?

Yes, strollers are accepted. However, at the start, you must run behind the group, for safety purposes.

Are walkers welcome to your race ?

Yes, walkers are allowed in our races. Fast walking is considered a separate discipline, so there will be a medal ceremony on the podium. We ask participants who register as walkers not to run intervals on the course, i.e. not to run and walk alternately.

Are people with physical, intellectual or visual disabilities that significantly limit their ability to run allowed to take part in your races ?

Yes, they are admitted to our races. If the runner's disability requires the presence of a companion, the latter can run free of charge. We ask people in wheelchairs to move to the back of the pack at the start.

The CAL is a card that entitles disabled people to free admission for their companion to partner tourist, cultural or leisure venues. Note that CAL holders must still pay for their own admission.

Are there pace bunnies (pacers) on your circuit ?

There will be pace bunnies for most of our events. Check the page of the event to see the times available. If you wish to become a pacer, please send an e-mail at info@coursesthematiques.com.

Can I run with someone who helps me regulate my pace ?

No, runners who need help to regulate their pace will be disqualified. For each of our races, we have official pace bunnies who help all our runners.

Where can I find the race’s course ?

The course for all races are available on the «Info course» tab of each of our event. Please visit our website for our events’ calendar: http://coursesthematiques.com/.

Can I qualify for Boston Marathon with the 42.2K race?

Yes, at the Marathon de Longueuil Sun Life and the Marathon Sun Life de Granby, runners can qualify for the Boston Marathon or the New York Marathon. The fast, flat courses are particularly well-suited to this.

Are we allowed to wear headphones?

You may run with headphones, but it is not recommended for safety reasons.

Are dogs allowed on the circuits of your events?

We only accept assistance dogs.

Is there a place where I can leave my personal belongings?

We have a Baggage check, where your personal belongings will be identified according to your bib number and kept safely. Even though the Baggage check is guarded at all times, we suggest not leaving valuable belongings. We do not take responsibility in case of loss or theft.

Is it possible to buy a t-shirt the day of the event?

Yes, it costs $15 + tax at the Registration.

Can we buy an extra meal?

Yes, at a cost of $10 (cash only). Go to the Food tent to pay the person in charge of food.


AFTER THE RACE

Where could I find my race time ?

The results are available in real time on Sportstats website: https://www.sportstats.ca/

Are there podium medals for each age group ?

There are podium medals for the first 3 runners in each men's and women's event. These are awarded during the medal ceremony on the podium. Prizes not claimed at this ceremony will not be awarded at a later date. We also award a separate medal to the top three finishers in each age category, men and women, with the exception of the Walk category. These are available from the “medals by age category” tent. Medals must be claimed on site, as they will not be sent by post.

There is a mistake in my time, what can I do ?

The official timing company is Sporstats. Simply send an e-mail to https://sportstats.one/help/contact, indicating your full name, distance covered, name of the race and approximate time. Please note that after an event, Sporstats regularly makes corrections in the days following the race.

I didn't receive a medal, is that normal ?

If you are registered for an Express event, this means that you have declined the jersey and medal.

You didn't receive your medal even though you didn't register for an Express event? Contact us at info@coursesthematiques.com

Where could I find pictures of the event ?

The photos are available here : https://www.coursesthematiques.com/photos-en

Have you found any lost items ?

If you think you've lost something during the event, contact us at INFO@COURSESTHEMATIQUES.COM.